Terms of use

Fathers Voice UK is a service that helps parents representing themselves in the family courts of England & Wales. You can contact us at hello@fathersvoiceuk.com. By using the service you agree to these terms.

We do: give you general information about the family court process, help you understand your situation, point you to official resources, and produce draft documents based on what you tell us and what you upload.

We don't: give legal advice, represent you, act for you, file anything with a court on your behalf, or tell you what will happen in your case.

We cannot promise an outcome.No one honestly can. Family courts decide cases on their own facts, and the child's welfare is the court's paramount consideration. Nothing we produce makes any result more or less likely as a matter of guarantee.

Everything we produce is a starting draft. Our guidance and drafts are generated using artificial intelligence. AI can make mistakes, misread documents, or state things that are wrong or out of date.

You must read every document carefully, complete anything we've left in [SQUARE BRACKETS], correct anything inaccurate, and satisfy yourself that it is right before you file or rely on it. Once you file something at court, it is your document and your responsibility — not ours.

The law changes, and our information may not always reflect the latest position. It applies to England & Wales only.

How we handle your information is set out in our Privacy policy. In short: we don't store your case or your uploads on our servers, your files are never made public and never sold, and we never see your card details. We are honest that your documents are sent to an AI provider in order to be read and drafted — see the privacy policy for exactly who processes what.

You must only upload documents you are lawfully entitled to use. Family proceedings are private, and publishing information about them can be a contempt of court — that is your responsibility to observe.

The assessment and drafting are free. You only pay if you choose to download a finished document. Prices are shown before you pay (currently from £20) and include any VAT where applicable. Payment is handled by Stripe.

Your right to cancel. Normally you have 14 days to cancel a purchase of digital content. Because you receive your document immediately, at checkout we ask you to consent to immediate delivery and to acknowledge that you therefore lose that 14-day right to cancel. If you do not want to give that consent, please do not complete the purchase.

Refunds.This does not affect your legal rights. If the service fails — for example a document doesn't generate, doesn't arrive, or isn't as described — you are entitled to a remedy, and we'll refund you. Just email us. We will always deal with you fairly; if something has genuinely gone wrong, we would rather refund you than argue.

You agree not to use Fathers Voice UK to:

• harass, threaten or abuse anyone, including the other parent;
• mislead a court, or produce anything you know to be false;
• get around a court order, or a protective order made against you;
• upload another person's information where you have no lawful right to;
• break the law, or interfere with the security or operation of the service.

We may refuse or withdraw the service if it is being used this way. Our tools are built to keep you child-focused and to work with the court process, not against it.

This service is not for emergencies and is not monitored. If you or a child are at risk of harm, contact the police on 999, or the NSPCC on 0808 800 5000. Do not rely on this service to protect anyone from immediate harm.

We take this seriously and we try hard to get it right, but we have to be clear about limits.

We do not limit or excludeour liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that can't be limited by law. Nothing here affects your statutory rights as a consumer, including your right to digital content that is of satisfactory quality, fit for purpose and as described.

Subject to that: we are not liable for the outcome of your case or any court decision; for any loss arising from your reliance on a draft you did not check; for indirect or consequential loss; and our total liability to you for any claim connected with the service is limited to the amount you paid us for the document in question.

We provide the service as it is. We don't promise it will always be available, uninterrupted, or free of errors.

We may update these terms. If we do, we'll change the date at the top, and we'll say so clearly on the site if the change matters. The version that applies to a purchase is the one in force when you bought.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If any part of these terms is found to be unenforceable, the rest continues to apply.